YOUR QUESTION MIGHT BE ANSWERED
How long will it take to get my business automated and website setup?
Typically 4-8 weeks, depending on how quickly we get the information and assets we need. This time can vary depending on the number of products and services need to be setup – such as merchant processors, shopping feeds, shipping providers, warehouses, accounting connectors, Nexus Sales Tax, and more…
Do I need to use all of the services and features available, now or later?
Absolutely not. The versatility of our platform allows you to toggle services on and off at your convenience directly from your admin dashboard, ensuring each function is tailored to suit your specific business requirements. We understand that as your business evolves, so do your needs. That’s precisely where our dedicated managed service team steps in, offering guidance and support to adapt our solutions to your changing business landscape, ensuring seamless growth and efficiency.
Does the NexusPRO platform include a website?
Absolutely! The NexusPRO platform is not just a powerful tool for business automation; it also provides a comprehensive website solution tailored to your business needs. Our platform includes a customizable website that serves as the digital storefront for your business, allowing you to showcase your products or services, engage with customers, and conduct transactions seamlessly.
Can I migrate an existing business and ecommerce website, or is this just for new businesses?
Yes. We understand the impact an interruption in services can leave on your customers. Our migration experts will meet with you to discuss and implement a strategy, to make sure your transition is seamless.
Can I add customized services, service providers & 3rd party API’s to my website?
Yes. We specialize in tailoring our platform to meet the unique requirements of each business we partner with. Whether it’s integrating specialized services, connecting with your preferred service providers, or incorporating third-party APIs, our platform is designed for flexibility and customization. Should you require a feature or service not currently offered on our platform, rest assured, our skilled programming team is at your disposal to develop and implement the solutions you need. Our commitment is to ensure that your website functions seamlessly, catering specifically to the unique needs and nuances of your business operations.
Is there a fee for premium email delivery?
Included with our Managed Service is premium email delivery sent securely and through a premium email delivery service, because sending email directly from the server will leads to your emails ending up in someone’s spam filter. Verified and authenticated emails through a premium delivery service, most likely, will not go to spam. All notifications and newsletters sent from your website use this service, including sales receipts, shipping notifications, packing slips, sales commission notifications, new representative/customer notifications, newsletters and more.
Do you offer custom design services?
Yes. We recognize that every business has its own unique identity and requirements. Whether you’re looking to breathe new life into your digital presence with fresh web banners or undertake a complete website makeover, our team of seasoned designers stands ready to bring your vision to life. Our custom design services are meticulously tailored to meet your specific needs, ensuring that every element of your website not only looks exceptional but also resonates with your brand and engages your audience. From conceptualization to final implementation, our designers work closely with you at every step, employing the latest design trends and technologies to create a digital experience that truly stands out.
Is there a fee for SMS messages?
Yes. SMS messages (text messages) are not included. SMS messages are sent and received through a premium SMS carrier. We may request you create an account and register a phone number that will be used to receive incoming voice calls and 2-way SMS messages in your customer service dashboard. * At the time of this post, the fee is $0.0075 per message, pay-as-you-go, no monthly fees!
Do you offer custom design services?
Yes. We recognize that every business has its own unique identity and requirements. Whether you’re looking to breathe new life into your digital presence with fresh web banners or undertake a complete website makeover, our team of seasoned designers stands ready to bring your vision to life. Our custom design services are meticulously tailored to meet your specific needs, ensuring that every element of your website not only looks exceptional but also resonates with your brand and engages your audience. From conceptualization to final implementation, our designers work closely with you at every step, employing the latest design trends and technologies to create a digital experience that truly stands out.
Are there any hidden fees?
Nope! Our packages are designed for you to grow, and grow big! We’ve included every feature we have and every new feature we will add in the future: Unlimited Bandwidth, Products, Customer & Affiliate Accounts. All Virtual Office, Ewallet & Commission Engine Features. All Ecommerce & Online Sales Features. All Shopping Feeds & Product Review Features. All Warehouse Management & Shipping Features. All Marketing & Newsletter System Features. All Customer Service System Features. All API Service Connections. Website Administration, Content Management & Reporting System – you have complete control.