YOUR QUESTION MIGHT BE ANSWERED
What exactly do you mean by “AI-powered automation as a service”?
We provide done-for-you automation workflows powered by AI. Unlike tools or templates, our team designs, builds, manages, and optimizes your automations — so you get real business outcomes without needing in-house expertise.
Do I need to install or manage any software?
Nope. We host and manage everything for you. You get the benefits of enterprise-grade automation without ever touching code, software, or APIs.
How long does it take to get started?
Most clients see their first workflow go live in 2–3 weeks. Complex or custom setups may take longer, but we move fast and deliver in phases so you get results quickly.
How do I know it’s working?
We provide simple, clear reporting on each automation’s performance — such as time saved, leads captured, or customer interactions handled — so you can track ROI from day one.
How is pricing structured?
Each service has a one-time setup fee and a monthly subscription. You can start with a single workflow and add more as you grow. Pricing is tied to business value — not seat counts or usage tiers.
Is this only for large companies?
Not at all. Our services are built for growing businesses who want to scale without the overhead. Whether you’re a team of 1 or 1000, we tailor the solution to automate your needs.
What kind of automations can you build for me?
We offer ready-to-go workflows like lead capture, email triage, meeting summaries, CRM syncing, social content creation, and more. We can also design custom automations based on your systems and needs.
Can your AI integrate with my tools?
Yes. We connect with hundreds of tools including CRMs (like HubSpot, Salesforce), email platforms (like Gmail, Outlook), chat apps (like Slack, WhatsApp), and more. If you use it, we likely integrate with it.
What happens if something breaks or changes in my system?
We monitor, maintain, and optimize every workflow we deliver. If something breaks, we fix it. If your tools change, we update the automation. It’s all part of the service.
Can you help me decide what to automate first?
Absolutely. We start every engagement with a discovery session to understand your workflows, identify quick wins, and recommend the highest-impact automations for your business.
How long will it take to get my business automated and website setup?
Typically 4-8 weeks, depending on how quickly we get the information and assets we need. This time can vary depending on the number of products and services need to be setup – such as merchant processors, shopping feeds, shipping providers, warehouses, accounting connectors, Nexus Sales Tax, and more…
Do I need to use all of the services and features available, now or later?
Absolutely not. The versatility of our platform allows you to toggle services on and off at your convenience directly from your admin dashboard, ensuring each function is tailored to suit your specific business requirements. We understand that as your business evolves, so do your needs. That’s precisely where our dedicated managed service team steps in, offering guidance and support to adapt our solutions to your changing business landscape, ensuring seamless growth and efficiency.
Does the NexusPRO platform include a website?
Absolutely! The NexusPRO platform is not just a powerful tool for business automation; it also provides a comprehensive website solution tailored to your business needs. Our platform includes a customizable website that serves as the digital storefront for your business, allowing you to showcase your products or services, engage with customers, and conduct transactions seamlessly.
Can I migrate an existing business and ecommerce website, or is this just for new businesses?
Yes. We understand the impact an interruption in services can leave on your customers. Our migration experts will meet with you to discuss and implement a strategy, to make sure your transition is seamless.
Can I add customized services, service providers & 3rd party API’s to my website?
Yes. We specialize in tailoring our platform to meet the unique requirements of each business we partner with. Whether it’s integrating specialized services, connecting with your preferred service providers, or incorporating third-party APIs, our platform is designed for flexibility and customization. Should you require a feature or service not currently offered on our platform, rest assured, our skilled programming team is at your disposal to develop and implement the solutions you need. Our commitment is to ensure that your website functions seamlessly, catering specifically to the unique needs and nuances of your business operations.